Conversion Manager

  • Remote job

Conversion Manager

Job description

E-commerce marketplaces present a massively growing opportunity, with Amazon’s annual third-party marketplace sales alone topping $400 billion. We’re on a mission to become one of the world's biggest house of e-commerce brands. 

We bootstrapped Benitago profitably for 5 years, growing 100% YoY, going from building our first consumer products in our college dorms to becoming one of the best e-commerce operators in the world. We’re headquartered in New York City, in full hypergrowth, reaching millions of customers and now also backed by the world’s leading venture capital investors.

We’re looking for a Conversion Manager to join our dynamic 95+ people team. This is an opportunity for a driven professional to be in the driver’s seat of building out a full conversion rate optimization structure & team, across 20+ brands, 12+ markets and multiple sales channels (marketplaces, DTC, etc.). You will build the baseline testing infrastructure, lead testing pipeline, recruit and manage a team of 3-4 analysts, and work cross-functionally to drive increased conversion rates.

Amongst many exciting challenges, you will:

  • Develop and build one of the first Amazon/Marketplace centric conversion rate optimization teams in the world

  • Improve the existing marketplace-centric conversion processes and infrastructure, focusing on process improvements and scalability

  • Recruit and lead 2-3 Conversion Assistants to execute conversion processes across multiple Amazon accounts & 350+ product pages

  • Conduct investigative analyses on Amazon/off-Amazon competition to identify improvement opportunities and formulate hypotheses

  • Build from scratch and oversee the conversion rate process for off-Amazon channels (other marketplaces, DTC websites) for 20+ brands in 12+ markets

  • Efficiently process large amounts of data across multiple data platforms

  • Design and maintain performance dashboards (Tableau preferred) to enable stakeholders to access key learnings easily.

  • Work with the Design, Copywriting, Marketing, Product Development and Product Launch teams to build cross-functional tech infrastructure and to enable faster executions and better insights

Job requirements

We’re looking for someone who:

  • Has a bachelor’s degree in computer science, information technology, engineering, operations research, business, math, or another quantitative discipline

  • Has 2+ years of relevant conversion rate experience, demonstrating progressive career growth and a pattern of exceptional performance

  • Has led an experimentation function to optimize the performance of conversion funnels on websites and landing pages and brings high levels of expertise designing experiments and running tests with teams that have resulted in significant conversion rate wins and business upside

  • Has project management experience, managing 30+ simultaneous workflows across teams of up to 5 key stakeholders, and using tools such as Asana, or Jira

  • Has experience in digital marketing platforms and analytics, especially A/B tests, and multivariate web testing platforms, such as Optimizely and Adobe Target

  • Possesses solid data analytics skills (SQL, Python, R, or equivalent) and is eager to gain new knowledge and learn new tools

  • Has leadership experience of teams of 2-3 junior reports, including performance management and process/leadership development

  • Displays exceptional project management and communication skills and is able to simplify and present complex analytical concepts to an executive audience.

  • Can think critically, constantly question the status quo, and seek improvement opportunities.

  • Can consider, play out, and weigh alternative scenarios based on strategic objectives.

  • Can work cross-functionally with partners across different teams, clearly articulate intents, and properly negotiate to align goals and results.

What’s in it for you?

  • A competitive base salary and equity compensation packages

  • Unlimited paid time off

  • Competitive benefits plans (health, vision, dental)

  • A knowledgeable, high-achieving, and fun team

  • The chance to be a part of one of the fastest growing e-commerce startups in the world

If you think you have what it takes, apply, we would love to hear from you.

P.S. - Sharing is caring. If this role isn't right for you, share it with friends or co-workers! They will thank you for it and the universe will pay it forward.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.