Chief of Staff

  • New York, United States

Chief of Staff

Job description

E-commerce marketplaces present a massively growing opportunity, with Amazon’s annual third-party marketplace sales alone topping $400 billion. We’re on a mission to become one of the world's biggest house of e-commerce brands.


We bootstrapped Benitago profitably for 5 years, growing 100% YoY, going from building our first consumer products in our college dorms to becoming one of the best e-commerce operators in the world. We’re headquartered in New York City, in full hypergrowth, reaching millions of customers and now also backed by the world’s leading venture capital investors.


We’re looking for a Chief of Staff to join our dynamic 95+ people team. As Chief of Staff you will support our growing operational infrastructure. This is a strategic role that will drive the decision making process across all our departments and help us scale through our next stage of hypergrowth.


What You'll Do

  • Serve as the internal consultant for our highest priority operational and strategic initiatives

  • Work in close concert with our Head of Growth, Head of Product, Head of Supply Chain, Head of Finance and the co-founders to execute on organization-wide KPIs

  • Bring stakeholders together across operations, growth, and product functions as you complete projects and external engagements

  • Identify operational bottlenecks and build scalable solutions that grow our business and market share

  • Leverage a wealth of disparate data sources to drive strategic decision making

  • Lead full cycle recruiting initiatives for organization-wide roles in cooperation with the People Ops team

  • Lead investor relations and assist with investor presentations and board meetings with the co-founders and Head of Finance

Job requirements

What We're Looking For

  • 2 - 4+ years of operations and/or strategy work

  • Management consulting backgrounds strongly preferred, with bonus points for startup experience

  • Track record of success in building new operational processes and an ability to work through ambiguity

  • Demonstrated ability to evaluate new growth opportunities by bringing internal stakeholders and existing/ new partners together

  • Willingness to roll up your sleeves and fix problems in a hands-on manner when needed

  • Experience using data to analyze performance and drive strategic decision making

  • Intellectual curiosity and research abilities

  • Proven capabilities in evaluating operational gaps/ weaknesses

  • With the above stated, we are open to candidates of all backgrounds and encourage you to apply if interested! Benitago is committed to cultivating a diverse and inclusive team and none of the above points are 100% required.

Bonus Points For:

  • Previous Chief of Staff experience

  • Outstanding professional references to share

  • Experience with marketplace models

  • Part of a startup acquisition or IPO

  • Relentlessly positive attitude, strong work ethic, and the ability to have fun at work

What’s in it for you?

  • A competitive base salary
  • A performance compensation package
  • A significant equity ownership package
  • Unlimited paid time off
  • A knowledgeable, high-achieving, and fun team
  • The chance to be a part of one of the fastest-growing e-commerce startups in the world


Benitago is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.